Privacy Policy
Last updated: 6 July 2026
This Privacy Policy explains how Atlenda (“we”, “us”) collects, uses and protects personal data when you use our platform and website. Atlenda is a workspace for travel agencies, so we process both our customers' data and the traveller data they manage.
Data we collect
We collect account details (name, email, agency), the operational data agencies enter (clients, travellers, opportunities, bookings and related documents), and technical data such as log and usage information needed to run the service.
How we use data
We use data to provide and secure the platform, process bookings and payments, send transactional emails, provide support, and improve the product. We do not sell personal data.
Hosting and infrastructure
The application is hosted on Vercel and data is stored in a managed PostgreSQL database (Neon). These providers process data on our behalf under their own security and data-processing terms.
Payments
Online payments are handled by our payment processors, Stripe and Chargily. Card and payment details are entered directly with those processors — Atlenda never stores full card numbers.
Transactional and notification emails (such as demo confirmations and booking updates) are sent through Resend. We only send the emails needed to operate the service and the communications you request.
Data retention
We retain personal data for as long as an account is active and as needed to provide the service, comply with legal obligations, resolve disputes and enforce agreements. You can request deletion at any time.
Your rights and contact
You may request access to, correction of, or deletion of your personal data. For any privacy request, contact us at contact@atlenda.com and we'll respond as required by applicable law.